Shipping policy

Shipping Policy

At Lord & Carnaby, we aim to provide a seamless and efficient delivery experience. Below, you'll find key information about our shipping process:

Delivery Times

• Processing: Orders are processed within 1–2 working days. Weekend orders may take slightly longer.
• Delivery: Once dispatched, delivery typically takes 8–14 working days.

We are committed to ensuring your items reach you as quickly as possible, and our customer service team is available to assist with any queries.

Free Shipping

We are pleased to offer complimentary shipping on all orders, with no minimum purchase required.

Order Changes & Cancellations

Adjustments or cancellations can be made within 12 hours of placing your order. After this period, your order may already be in processing and changes may not be possible.

Placing an Order

1. Select your items and add them to your cart.
2. Proceed to checkout and enter your address details.
3. Confirm your shipping details and select your preferred payment method:
   • Credit/Debit Cards (AMEX, Mastercard, Visa)
   • PayPal

All transactions are SSL-encrypted to ensure secure payment processing.

Sustainable Shipping

In our effort to promote sustainability, we consolidate shipments for efficient delivery. Please note this may occasionally result in slight delays, especially during peak periods.

Contact Us

For any questions or concerns, please email us at support@lordandcarnaby.com.

Thank you for choosing Lord & Carnaby